FAQ

FAQ

We at E&M Local Waste Clearance take pride in our service, speed and efficiency and above all our customer care.

Please find below some frequently asked questions that we have received from our clients along with the responses from E&M Local Waste Clearance.

If you have a question and it isn’t in our list then please call us or drop us an email and we will respond as soon as we can. We take pride in what we do and want to make sure that we are satisfying each and every one of our customers.

Some Questions E&M Local Waste Clearance Customers have asked

Do we get a receipt from your company?

Yes. We give a detailed invoice of all the work undertaken with our company’s details and phone numbers.

Are you Environment Agency registered?

Yes. We are Environment Agency registered, we carry our registration card with us at all times and you can view our registration details on the certificate section of our website at any time.

What insurances does E&M Local Waste Clearance have?

We have full liability insurance, Environment Agency approved waste/rubbish carriers license (this gives us full permission to take your waste/rubbish and transport the rubbish to a registered Environment Agency landfill site), full road insurance that allows us to carry waste/rubbish and metal on our truck.

Do you provide a transfer note?

Yes. We give a waste transfer note to all customers that request this. All waste transfer notes are recorded in our files even if you don’t require a transfer note. This is required by law.

Is it better for me to send you some pictures for a quote?

Yes. you would receive a more realistic quote.

Should I send you a list of the rubbish/items i have that needs to be disposed of ?

You can fill our quote form at the top of the page with a description of the rubbish/furniture that needs to go. (example , 2 beds , 3 seater sofa. pots, pans, cooker. etc) this would help us in quoting you a no obligation quote.

What areas do you cover?

We cover the following areas , All of London, Kent, Essex

We have checked the postcodes you cover and would like to know if you can undertake some work in an area that is not mentioned?

Yes. Please email us with the full work to be undertaken, pictures and a full postcode for an accurate quote.

Can you come and do the job straight away?

This all depends on where and what jobs we are currently doing. If you need a job done as soon as possible we can come as late as 10pm to get the work required completed for you.

Do you clear factories/offices?

Yes. We clear factories, offices, commercial properties , domestic properties , demolition work, renovations, conversions , lock-ups, garages and gardens.

We have a skip and still have loads more work to clear can you come and clear our skip and the remaining work?

Yes. We can come and remove the contents of your skip as well as the other rubbish you require to be cleared.

Do you offer discounts?

Yes. We are currently offering a 10% discount for all jobs undertaken on mentioning the offer on our website to us via phone or email.

Is your service cheaper than a skip?

Yes. We don’t need to charge you for a road permit , the fuel of dropping the skip to you and collection of the skip. We only charge you for the work we do and the weight or size of the rubbish to be taken away. This saves you time and money in waiting for a skip to be delivered and collected from you. It also saves you money on the cost of a road permit or the inconvenience of loading the skip and waiting for collection. We do all the work for you. We clear, load and remove the rubbish on the same day.

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